Shipping Policy

At Imimozy, we aim to deliver your order safely and efficiently. Please review the following shipping terms before making a purchase.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation, excluding public holidays and periods of unusually high demand.

Order processing time is separate from shipping and delivery time.

Delivery Time

Estimated delivery times depend on the delivery address, courier service, product availability, and other factors.

  • Within India: Estimated 3–7 business days after dispatch.
  • Remote locations: Delivery may take additional time.
  • Unexpected delays: Weather, courier disruptions, public holidays, or other circumstances may affect delivery.

These are estimates, not guaranteed delivery dates. We will communicate any significant known delays where reasonably possible.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offer will be subject to the conditions displayed at the time of purchase.

Order Tracking

When tracking is available, we will provide tracking details through your registered email address, phone number, or order page.

Please allow the courier time to update tracking information after dispatch.

Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, the courier may return it to us. Additional shipping charges or reshipment arrangements may apply where legally permitted and disclosed.

Damaged Packages or Incorrect Items

If your order arrives visibly damaged, incomplete, or incorrect, please contact us promptly at [Your Support Email]. Include your order number and photographs of the package and product where possible.

We will review your claim and arrange an appropriate resolution under our return policy and applicable law.

Lost or Delayed Shipments

If tracking indicates an unusual delay or your shipment appears lost, contact our support team. We will work with the shipping provider to investigate and determine the appropriate next steps.

International Shipping

International orders are available only if expressly offered at checkout. Any applicable customs duties, import taxes, or additional charges will be disclosed or allocated as required by applicable law and the shipping arrangement.

Contact for Shipping Queries

Email: iapplemini.shop@gmail.com